A users guide to telephone hearings

LegalConnect is the UK’s leading provider of Telephone Hearings and conference call solutions to the legal profession. Our facilities are designed especially for lawyers, ensuring a professional, efficient and friendly service every time. Our dedicated Telephone Hearing Service is quick and easy to use, with three convenient ways to book, guaranteed reservations, and proactive delay notification. Below is a simple step-by-step guide to booking and conducting your Telephone Hearings with LegalConnect.

To Book Your Hearing

1. Book online at www.telephonehearings.co.uk/book
2. Email resv@telephonehearings.co.uk
3. Telephone 0800 953 0405

Required Information

• The full name of the person booking the conference call, their contact telephone number and a matter/reference number for your invoice.
• The date and time of the Telephone Hearing.
• Participant Contact Details - names and telephone numbers.
• The name of the Court.
• The case reference number.

What to do on the day of your Hearing

LegalConnect’s Telephone Hearing service enables you to focus on the subject matter of the hearing, rather than the method being used to host it.

1. Five minutes before the start time, the LegalConnect operator will dial out to all parties.
2. The operator will check the details of the case with all participants and introduce them into the call.
3. We will advise all parties that the hearing is being recorded, and will provide instructions on how to request operator assistance during the hearing.
4. We will then contact the court, and advise the Judge of the case details and who is on the call.
5. The recording is then initiated, at which point the operator will announce the arrival of the Judge.
6. Upon completion of the hearing, LegalConnect will check the recording and store a copy in our secure archive.